Networking/DNS Issue on 22 Jan 2026 13:58:25 (UTC+00:00)
Resolved 21hr 20min ago
The DNS and networking issue has been fixed. Every system that is currently available is now posting UP on system console.

Thank you
-Tanner S.
In progress on 22 Jan 2026 13:58:25 (UTC+00:00)
I have somewhat fixed the issue as of right now. The system is running behind its own DNS server instead of the normal routing one on the homelab. Issues still may come up as of right now but I am trying to continue to work on everything as much as possible.

Thank you
-Tanner S.
Networking/DNS Issue on 20 Jan 2026 15:33:30 (UTC+00:00)
Investigating
While trying to work on the servers I found a DNS issue in my routing and my networking. All outbound traffic was lost and DNS cannot resolve hostnames like it should. I have been trying to work on a fix for it. More updates will become available as I continue to work on the server. Thank you for your patience.

Thank you
-Tanner S.
Possible full system reinstall on 16 Dec 2025 15:00:01 (UTC+00:00)
Update on 16 Jan 2026 15:11:02 (UTC+00:00)
All system components are active and is returning UP on the status page. However services like mail and the pterodactyl server are still down and I am working on a fix for both of those.

Thank you
-Tanner S.
In progress on 16 Dec 2025 15:00:01 (UTC+00:00)
While preforming maintenance on NA-PA-02 some repositories were broken and mismatched resulting in multiple configured repositories and old suites.

A safety script is running right now and as of right now the system is rebooting.

However there is a possibility that the safety script will fail and in the event that it maybe does then a full system reinstall will have to be done resulting in more time being done to the system and working on everything to get it working.

Possible time frame could range from 8 hours to multiple days at a time I will be working around the clock to fix everything and getting it to where it should be.

Thank you
-Tanner S.
Backend Access Issues on 25 Nov 2025 15:38:31 (UTC+00:00)
Identified
I am currently experiencing a critical issue preventing access to all backend servers. Administrative connections are returning Access Denied errors, and all backend management operations are temporarily unavailable.

Preliminary Findings

Initial analysis indicates the disruption may be related to:

A potential decommissioning or de-racking event involving the Phoenix infrastructure node, and/or

The recent withdrawal or cancellation of IP address allocations by the upstream hosting provider.

These upstream changes may be affecting authentication, routing, and overall backend connectivity.

Service Impact

Backend Server Access: Unavailable

Administrative Panels / Management Systems: Inaccessible

Public-Facing Services: May experience interruptions or reduced functionality depending on dependency paths

Current Action
I am actively working to verify the source of the issue and is coordinating with the upstream provider to restore normal connectivity as quickly as possible.
In addition to this the machine NA-PA-02 will be active in the coming days as I resolve the networking issue.

If you have any questions or concerns please contact me at me@tannerschermerhorn.dev Thank you for your patience

-Tanner S.
Cloudflare Network Outage on 18 Nov 2025 13:58:13 (UTC+00:00)
Update on 18 Nov 2025 14:53:56 (UTC+00:00)
Status: Down until further notice
Impact: All systems

As of 9:43 EST or 14:42 UTC Cloudflare is showing UP on status as of now However internal services and servers will remain down until issue has been fully resolved I will continue to monitor the situation as it develops. Thank you for your patience. If you experience any issues please contact me at me@tannerschermerhorn.dev

Thank you
- Tanner S.
Identified on 18 Nov 2025 13:58:13 (UTC+00:00)
Status: Down until further notice
Impact: All systems

The internet hosting company Cloudflare is experiencing a Global network outage as of 13:35 UTC Cloudflare is still experiencing issues. I am sorry for the inconvenience as I will try my best to keep the servers up and running for the websites and internal services if you would like updates on the status of Cloudflare please visit https://www.cloudflarestatus.com/ for more information on the outages if you experience any issues regarding the Pterodactyl panel or any other internal service please contact me at me@tannerschermerhorn.dev.

Thank you for your patience
-Tanner S.
Possible Broken Pterodactyl Panel on 3 Nov 2025 17:23:36 (UTC+00:00)
Update on 4 Nov 2025 17:11:37 (UTC+00:00)
Status: In Progress
Impact: Pterodactyl Panel & Minecraft Servers

I have identified issues affecting the Pterodactyl panel and hosted Minecraft servers, and restoration efforts are currently underway.
Some services may begin coming back online gradually as I rebuild or repair core components of the system.

Please note that access to the panel and certain Minecraft servers may remain limited or unstable during this process.
I appreciate everyone’s patience while I continue working to fully restore functionality.

Further updates will be posted here as progress continues.

Please contact me at me@tannerschermerhorn.dev for any issues
Investigating on 3 Nov 2025 17:23:36 (UTC+00:00)
Status: Critical Outage
Impact: Entire Panel & Minecraft Network
We are currently experiencing a major system-wide failure affecting the entire Pterodactyl panel and all hosted Minecraft servers. The panel is currently reachable, but servers may be offline or unresponsive.
I am actively investigating the issue and working to bring services back online as quickly as possible. This may involve restoring from backups or performing emergency maintenance.
I will post updates here as soon as we have more information.
Thank you for your patience during this unexpected outage.
if you experience any issues at all please contact me at me@tannerschermerhorn.dev